September 10, 2021
Transdev Begins New Partnership with RTA of Northeastern Illinois
Transdev is excited to announce they kicked off a new five-year partnership with the Regional Transportation Authority of Northeastern Illinois (RTA) this month to manage their ADA paratransit eligibility certification process and their customer service call center, along with conducting their travel training operations – thereby extending our presence in our hometown state of Illinois.
In addition to supporting its various clients with safe, sustainable and innovation mobility solutions, Transdev continues to leverage its extensive experience with paratransit and the related ADA eligibility process through its Mobility Options business line.
“We established a new partnership with Mobility Management Partners (MMP), who has a great deal of experience and will bring high quality services to the region,” said Sean Powers, VP of Mobility Options for Transdev U.S. “By bringing together our ADA expertise and their innovative people-centered solutions, we know we will create undeniable value for our new client.”
“Our Mobility Options business, just like everything else we do, centers around our commitment to the passenger experience,” continued Powers. “So, when you add our promise to provide outstanding customer service to an equation that already includes our technological expertise, varied transportation options, the delivery of accurate and consistent determinations and our focus on achieving efficient processes – we have created a great offering to our ADA passengers and our clients like RTA.”
Transdev currently operates several ADA paratransit eligibility programs across the United States. The company is investing more in this service offering, through its Mobility Options business line, so interested clients can benefit from Transdev’s team of subject matter experts and their technological and innovative system, which allows for increased visibility through a more streamlined and accurate certification process.
“Our goal is always to provide our passengers with the freedom to move through safe, innovative and efficient transportation solutions. Since we are based in the Chicagoland area, we are that much more excited to share our knowledge and best practices with our new ‘hometown client’,” concluded Powers.