Transdev Mobility Change Makers consistently dare to go the extra mile to provide excellent service and ensure safety for themselves and others. They demonstrate our values in their daily work.

These employees distinguish themselves by their exceptional passenger care, safety performance or heroic actions.

We celebrate these exemplary employees who make us great.

Transdev Mobility Change Makers consistently dare to go the extra mile to provide excellent service and ensure safety for themselves and others. They demonstrate our values in their daily work.

These employees distinguish themselves by their exceptional passenger care, safety performance or heroic actions.

We celebrate these exemplary employees who make us great.

Get to know some of our Mobility Change Makers:

Get to know some of our Mobility Change Makers:

Robert Gill

Transit Operator at GoRaleigh in Raleigh, NC

Recognized for  Commitment to Customer Service

Robert provides exceptional service every day. He loves his job at Transdev and strives to make a personal connection with his customers by helping them find their way if they are new to transit. “I like being able to help people. Especially people who are new to transit and I can show them the way. Where I grew up, we didn’t have a bus system. You had to walk everywhere you went. This is a real good service and I’m glad to be part of it.”

Robert Gill

Transit Operator at GoRaleigh in Raleigh, NC

Recognized for  Commitment
to Customer Service

Robert provides exceptional service every day. He loves his job at Transdev and strives to make a personal connection with his customers by helping them find their way if they are new to transit. “I like being able to help people. Especially people who are new to transit and I can show them the way. Where I grew up, we didn’t have a bus system. You had to walk everywhere you went. This is a real good service and I’m glad to be part of it.”

Latasha Gillespie

Transit Operator in Lancaster, CA

Recognized for  Heroic Action

Latasha provided heroic service while she was on her regular route. As she pulled into the transit center, she saw a mother with two young daughters being chased by a man. She observed for a few minutes and finally secured her vehicle and then asked the woman if she needed any assistance. Ms. Gillespie said she saw the fear on the woman’s face as the man reached for one of daughters, as if he was trying to abduct her. An altercation ensued wherein the mother and Ms. Gillespie tried to keep the man from taking the child. During this struggle, Ms. Gillespie called 911 and several passengers came from the bus to assist. Ultimately, Ms. Gillespie was able to free the child from the man’s clutches and the man was arrested when the sheriff arrived. Fortunately for this family Ms. Gillespie’s intuition and quick action averted a child abduction.

Latasha Gillespie

Transit Operator in Lancaster, CA

Recognized for  Heroic Action

Latasha provided heroic service while she was on her regular route. As she pulled into the transit center, she saw a mother with two young daughters being chased by a man. She observed for a few minutes and finally secured her vehicle and then asked the woman if she needed any assistance. Ms. Gillespie said she saw the fear on the woman’s face as the man reached for one of daughters, as if he was trying to abduct her. An altercation ensued wherein the mother and Ms. Gillespie tried to keep the man from taking the child. During this struggle, Ms. Gillespie called 911 and several passengers came from the bus to assist. Ultimately, Ms. Gillespie was able to free the child from the man’s clutches and the man was arrested when the sheriff arrived. Fortunately for this family Ms. Gillespie’s intuition and quick action averted a child abduction.

Deosha Smalls

Transit Operator in Charleston, SC

Recognized for  Commitment to Safety

In December 2019, Mr. Smalls was operating his route and noticed that a passenger on the bus appeared to possibly be intoxicated. He carefully watched the passenger as he exited the bus and saw him fall back onto the bus but remained standing. Then, the passenger moved away from the bus, but obviously wasn’t stable. Operator Smalls did not move his bus, as he was concerned the passenger may fall back into the unit. He watched his mirror as the passenger not only fell back into the bus, but actually fell under the bus, in front of the rear wheels. Operator Smalls quickly set the parking brake securing the vehicle, notified dispatch and had EMS called to assist the passenger. Operator Smalls then exited the bus, retrieved the passenger from under the bus and helped the him to safety on a nearby bench until help arrived. Operator Smalls’ special attention prevented an almost certain fatality.

Deosha Smalls

Transit Operator in Charleston, SC

Recognized for
Commitment to Safety

In December 2019, Mr. Smalls was operating his route and noticed that a passenger on the bus appeared to possibly be intoxicated. He carefully watched the passenger as he exited the bus and saw him fall back onto the bus but remained standing. Then, the passenger moved away from the bus, but obviously wasn’t stable. Operator Smalls did not move his bus, as he was concerned the passenger may fall back into the unit. He watched his mirror as the passenger not only fell back into the bus, but actually fell under the bus, in front of the rear wheels. Operator Smalls quickly set the parking brake securing the vehicle, notified dispatch and had EMS called to assist the passenger. Operator Smalls then exited the bus, retrieved the passenger from under the bus and helped the him to safety on a nearby bench until help arrived. Operator Smalls’ special attention prevented an almost certain fatality.

Stacy Van Sickle

Regional Grants Manager, Southeast Region

Recognized for  Commitment to Customer Service

Recently the Transit Manager of the City of Burlington, NC recognized Stacy for going the extra mile. He said, “I wanted to let you know that we really appreciate the help Transdev provided in preparation for our Triennial Review. Stacy was a huge help with everything. She was able to travel three times to Burlington to help prepare us. Her experience and attention to details proved to be a huge asset. We would not have been able to correct the things we could correct without her. I am now very grateful that she is helping us with correcting the deficiencies found. This is the type of service I have grown to expect from working with Transdev. This is a huge help for small agencies like us!”

Stacy Van Sickle

Regional Grants Manager, Southeast Region

Recognized for  Commitment
to Customer Service

Recently the Transit Manager of the City of Burlington, NC recognized Stacy for going the extra mile. He said, “I wanted to let you know that we really appreciate the help Transdev provided in preparation for our Triennial Review. Stacy was a huge help with everything. She was able to travel three times to Burlington to help prepare us. Her experience and attention to details proved to be a huge asset. We would not have been able to correct the things we could correct without her. I am now very grateful that she is helping us with correcting the deficiencies found. This is the type of service I have grown to expect from working with Transdev. This is a huge help for small agencies like us!”

Steven Schuler

Transit Operator in Phoenix, AZ

Recognized for  Commitment to Safety

One day last summer, Mr. Schuler was completing his regular route when he happened to notice a security guard performing CPR on a young person lying on the ground. Mr. Schuler immediately pulled the bus over, secured it, and asked if he could be of help. He knew CPR. Mr. Schuler jumped into action, helped the security guard and did compressions on the victim’s chest until paramedics arrived on the scene. The man was eventually revived using a defibrillator.

Steven Schuler

Transit Operator in Phoenix, AZ

Recognized for
Commitment to Safety

One day last summer, Mr. Schuler was completing his regular route when he happened to notice a security guard performing CPR on a young person lying on the ground. Mr. Schuler immediately pulled the bus over, secured it, and asked if he could be of help. He knew CPR. Mr. Schuler jumped into action, helped the security guard and did compressions on the victim’s chest until paramedics arrived on the scene. The man was eventually revived using a defibrillator.

Tracy Codrington

Express Supervisor for our B2B service in New York, NY

Recognized for  Commitment to Customer Service

Tracy supports NY Express’ dedication to present a high-quality customer experience by providing trustworthy, on-time service. She manages her team in a way that they can uphold these standards. In NY, our passengers rely daily on our service for a quick and easy way to get to and from JFK, LGA and NYC. For the last several years, Tracy has proven to be a valuable employee leading our supervisory staff. She develops and encourages positive rapport with our customers, clients and colleagues. Tracy resolves passenger concerns that range from lost items to resolving individual passenger complaints. She diligently conducts bus activity by effectively communicating with her colleagues on the dispatch team, so service stays on-time. Tracy’s character is expressed in her work as she creates a positive environment that permeates her immediate surroundings. She is highly revered by management and colleagues alike.

Tracy Codrington

Express Supervisor for our B2B service in New York, NY

Recognized for  Commitment
to Customer Service

Tracy supports NY Express’ dedication to present a high-quality customer experience by providing trustworthy, on-time service. She manages her team in a way that they can uphold these standards. In NY, our passengers rely daily on our service for a quick and easy way to get to and from JFK, LGA and NYC. For the last several years, Tracy has proven to be a valuable employee leading our supervisory staff. She develops and encourages positive rapport with our customers, clients and colleagues. Tracy resolves passenger concerns that range from lost items to resolving individual passenger complaints. She diligently conducts bus activity by effectively communicating with her colleagues on the dispatch team, so service stays on-time. Tracy’s character is expressed in her work as she creates a positive environment that permeates her immediate surroundings. She is highly revered by management and colleagues alike.

Felipe Sandoval

Transit Operator in Phoenix, AZ

Recognized for  Heroic Action

Felipe has been an operator for more than 20 years and has driven almost 2 million miles safely as he continues to make every day a perfect safety day. One morning on his route, Mr. Sandoval was stopped at a busy intersection in Phoenix. At that time, courtesy stops were allowed, so he opened a door to allow a passenger to exit. As Mr. Sandoval watched the customer deboard, his eyes fell upon an officer involved shooting happening right in front of him. The officer had stopped a man who had outstanding warrants, and in a split second, the man turned on the officer and shot the 8-year police veteran. Mr. Sandoval remained calm. He immediately called PRTT and told them an officer had been shot and proceeded to provide pertinent details, including a description of the perpetrator. For his heroism, Mr. Sandoval received a special recognition award from the Chief of the Phoenix Police Department.

Felipe Sandoval

Transit Operator in
Phoenix, AZ

Recognized for  Heroic Action

Felipe has been an operator for more than 20 years and has driven almost 2 million miles safely as he continues to make every day a perfect safety day. One morning on his route, Mr. Sandoval was stopped at a busy intersection in Phoenix. At that time, courtesy stops were allowed, so he opened a door to allow a passenger to exit. As Mr. Sandoval watched the customer deboard, his eyes fell upon an officer involved shooting happening right in front of him. The officer had stopped a man who had outstanding warrants, and in a split second, the man turned on the officer and shot the 8-year police veteran. Mr. Sandoval remained calm. He immediately called PRTT and told them an officer had been shot and proceeded to provide pertinent details, including a description of the perpetrator. For his heroism, Mr. Sandoval received a special recognition award from the Chief of the Phoenix Police Department.

Mike Fisher

Transit Operator at GoRaleigh in Raleigh, NC

Recognized for  Commitment to Safety

Mike greets every one of his customers, learns their names, and sometimes provides counsel. He’s been with GoRaleigh just over 11 years and enjoys his experience – which for him is not just learning the city, but meeting many different members of the community. “I feel like I have a great relationship with my passengers starting with the kids, teenagers, and adults. One individual stands out in my mind: a young fellow about 14 years old and he was a car thief. I used to always tell him to go home and stay out of trouble. He ended up getting caught and was sent to Job Corps for a while. Years later when I saw him, he was working and in school. Hopefully he will continue to stay focused on accomplishing his goals in life.”

Mike Fisher

Transit Operator at GoRaleigh in Raleigh, NC

Recognized for
Commitment to Safety

Mike greets every one of his customers, learns their names, and sometimes provides counsel. He’s been with GoRaleigh just over 11 years and enjoys his experience – which for him is not just learning the city, but meeting many different members of the community. “I feel like I have a great relationship with my passengers starting with the kids, teenagers, and adults. One individual stands out in my mind: a young fellow about 14 years old and he was a car thief. I used to always tell him to go home and stay out of trouble. He ended up getting caught and was sent to Job Corps for a while. Years later when I saw him, he was working and in school. Hopefully he will continue to stay focused on accomplishing his goals in life.”

Roosevelt Riles

Transit Operator at GoRaleigh in Raleigh, NC

Recognized for  Commitment to Customer Service

Roosevelt is a consummate professional. He had a previous career in law enforcement – spent three years with the Federal Bureau of Investigation and 31 years with the State Bureau of Investigation. After retiring from the Bureau in 2006, he was bored so he decided to start another career driving school buses for two years and then moved on to GoRaleigh, where he’s been for 10 years. During his time at GoRaleigh, he’s found new friends in both his co-workers and his passengers. One day, one of his regular passengers had fallen asleep when he reached her stop. After he woke her up, she expressed how appreciative she was and then sent a letter to GoRaleigh expressing her gratitude. To this day, the letter is still in his personnel folder. “I not only enjoy driving the bus, I also enjoy practicing great customer service.”

Roosevelt Riles

Transit Operator at GoRaleigh in Raleigh, NC

Recognized for  Commitment
to Customer Service

Roosevelt is a consummate professional. He had a previous career in law enforcement – spent three years with the Federal Bureau of Investigation and 31 years with the State Bureau of Investigation. After retiring from the Bureau in 2006, he was bored so he decided to start another career driving school buses for two years and then moved on to GoRaleigh, where he’s been for 10 years. During his time at GoRaleigh, he’s found new friends in both his co-workers and his passengers. One day, one of his regular passengers had fallen asleep when he reached her stop. After he woke her up, she expressed how appreciative she was and then sent a letter to GoRaleigh expressing her gratitude. To this day, the letter is still in his personnel folder. “I not only enjoy driving the bus, I also enjoy practicing great customer service.”

Steven Bernard

Fixed Route Operator in New Orleans, LA

Recognized for  Commitment to Customer Service

Steven strives to make a personal connection with his customers. One day, he was helping an elderly rider in a wheelchair onto the bus. As he was restraining her wheelchair, she tried to give him a tip for helping her. He politely refused the tip, mentioning that he was just doing his job as her bus operator. During the ride, they talked about how her day was going. When he reached her stop, he helped her off the bus. She turned and said, “Mr. Bernard, you are a blessing to this company.” “Her compliment made my day!”, said Mr. Bernard.

Steven Bernard

Fixed Route Operator in New Orleans, LA

Recognized for  Commitment
to Customer Service

Steven strives to make a personal connection with his customers. One day, he was helping an elderly rider in a wheelchair onto the bus. As he was restraining her wheelchair, she tried to give him a tip for helping her. He politely refused the tip, mentioning that he was just doing his job as her bus operator. During the ride, they talked about how her day was going. When he reached her stop, he helped her off the bus. She turned and said, “Mr. Bernard, you are a blessing to this company.” “Her compliment made my day!”, said Mr. Bernard.

Rebecca Darr

Transit Operator for the Fairfax Connector in Lorton, VA

Recognized for  Commitment to Safety

In January 2020, Ms. Darr was operating her regular route with 10 passengers onboard. All of a sudden, a tractor-trailer, which was travelling along an adjacent highway, crashed through the guardrail onto the road where Ms. Darr was driving. The tractor-trailer managed to go between two cars, which had just passed in front of Ms. Darr’s bus. Despite the sudden dangerous situation, Ms. Darr remained focused and was able to maintain control of the vehicle she was driving. Her training and exceptional skills kicked in to save her life and the lives of her 10 passengers on her transit bus, not to mention avoiding injuring anyone in the surrounding area of the accident.

Rebecca Darr

Transit Operator for the Fairfax Connector in Lorton, VA

Recognized for
Commitment to Safety

In January 2020, Ms. Darr was operating her regular route with 10 passengers onboard. All of a sudden, a tractor-trailer, which was travelling along an adjacent highway, crashed through the guardrail onto the road where Ms. Darr was driving. The tractor-trailer managed to go between two cars, which had just passed in front of Ms. Darr’s bus. Despite the sudden dangerous situation, Ms. Darr remained focused and was able to maintain control of the vehicle she was driving. Her training and exceptional skills kicked in to save her life and the lives of her 10 passengers on her transit bus, not to mention avoiding injuring anyone in the surrounding area of the accident.

Bryant Belvin

Transit Operator in New Orleans, LA

Recognized for  Commitment to Safety

During one of his regular routes, Mr. Belvin saw a gentleman standing in front of another bus at an upcoming street corner, accusing a female operator of not stopping to pick him up before she attempted to make a subsequent right turn. In an effort to deescalate the situation, Mr. Belvin pulled up behind the female operator, got out of his bus and invited the gentleman aboard his bus and offered to help him go further east and closer to his final destination. Bryant Belvin’s quick action in helping a female co-worker and assisting a passenger get to his destination defused a situation that could have potentially spiraled completely out of hand.

Bryant Belvin

Transit Operator in New Orleans, LA

Recognized for
Commitment to Safety

During one of his regular routes, Mr. Belvin saw a gentleman standing in front of another bus at an upcoming street corner, accusing a female operator of not stopping to pick him up before she attempted to make a subsequent right turn. In an effort to deescalate the situation, Mr. Belvin pulled up behind the female operator, got out of his bus and invited the gentleman aboard his bus and offered to help him go further east and closer to his final destination. Bryant Belvin’s quick action in helping a female co-worker and assisting a passenger get to his destination defused a situation that could have potentially spiraled completely out of hand.

Transdev is about people serving people. We are proud of our employees and welcome the chance to help them shine.