Transdev Mobility Change Makers consistently dare to go the extra mile to provide excellent service and ensure safety for themselves and others. They demonstrate our values in their daily work.

These employees distinguish themselves by their exceptional passenger care, safety performance or heroic actions.

We celebrate these exemplary employees who make us great. Get to know some of our Mobility Change Makers:

Transdev Mobility Change Makers consistently dare to go the extra mile to provide excellent service and ensure safety for themselves and others. They demonstrate our values in their daily work.

These employees distinguish themselves by their exceptional passenger care, safety performance or heroic actions.

We celebrate these exemplary employees who make us great. Get to know some of our Mobility Change Makers:

Adrienne (Bonnie) Hall

Environmental Manager in Lorton, VA

Recognized for  Safety Excellence

Bonnie brings her years of experience and enthusiasm as an environmental manager to her job at Transdev. She has an unrelenting drive to protect not only the environment, but also her coworkers and this shows up every day in everything she does. She is widely regarded for being passionate and thorough in adhering to our environmental rules and regulations. Bonnie’s commitment to protect the environment and her coworkers is apparent in her quote, “You left your loved ones to come to work. I want you to return to them in the same condition, if not better; not injured, in the hospital, or addressing a health condition later in life due to non-protected exposure to chemicals on your job.”

Adrienne (Bonnie) Hall

Environmental Manager in Lorton, VA

Recognized for  Safety Excellence

Bonnie brings her years of experience and enthusiasm as an environmental manager to her job at Transdev. She has an unrelenting drive to protect not only the environment, but also her coworkers and this shows up every day in everything she does. She is widely regarded for being passionate and thorough in adhering to our environmental rules and regulations. Bonnie’s commitment to protect the environment and her coworkers is apparent in her quote, “You left your loved ones to come to work. I want you to return to them in the same condition, if not better; not injured, in the hospital, or addressing a health condition later in life due to non-protected exposure to chemicals on your job.”

Ahmad Ali

Mechanic in
Fairfax, VA

Angela Carson

Chief Supervisor in
Fairfax, VA

Oscar Matamoros

Mechanic in
Fairfax, VA

Recognized for  Heroic Action

One evening, Fairfax Connector mechanics Ali and Oscar noticed a young boy wandering alone and looking distressed. They approached the boy and asked if he needed help, but the boy was not able to answer easily. Ali and Oscar were eventually able to gain the boy’s trust and escorted him into the facility. Once inside, Angela made him comfortable, turned on the TV for him and immediately contacted the authorities. When the police arrived, they informed our team that the boy had wandered away from a nearby hotel where he and his father were staying. Thanks to their keen observation and quick thinking, the father’s worries were put at ease and he and his son were safely reunited.

Ahmad Ali

Mechanic in Fairfax, VA

Angela Carson

Mechanic in Fairfax, VA

Oscar Matamoros

Mechanic in Fairfax, VA

Recognized for  Heroic Action

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Kathleen Carter-Webb

Director of Safety in Phoenix, AZ

Recognized for  Safety Excellence

Kathleen has been a member of our safety team for more than a decade. She is dedicated every day to reducing accidents and work-related injuries, ensuring compliance with all state and federal rules and regulations, and overseeing the professional development of the safety and training staff. She enjoys and finds it beneficial to hold regular safety awareness campaigns throughout the year to support her ongoing commitment to training. As an example, two such safety campaigns, where she held AM and PM safety blitzes and poster campaigns, focused on fixed object collisions and appropriate following distance. Kathleen enjoys working in transit so much, she has encouraged family members to join her in this exciting field.

Kathleen Carter-Webb

Director of Safety in Phoenix, AZ

Recognized for  Safety Excellence

Kathleen has been a member of our safety team for more than a decade. She is dedicated every day to reducing accidents and work-related injuries, ensuring compliance with all state and federal rules and regulations, and overseeing the professional development of the safety and training staff. She enjoys and finds it beneficial to hold regular safety awareness campaigns throughout the year to support her ongoing commitment to training. As an example, two such safety campaigns, where she held AM and PM safety blitzes and poster campaigns, focused on fixed object collisions and appropriate following distance. Kathleen enjoys working in transit so much, she has encouraged family members to join her in this exciting field.

Debra Moses

Customer Service Manager at Georgia North

Recognized for  Customer Service Excellence

Debra has worked at Transdev for more than 13 years and credits her success to her experience and living the company values. In her role as Customer Service Manager she works hard to provide the best possible customer service to Gwinnett County Transit (GCT) passengers and the community. Debra maintains a positive attitude even under pressure. She has a calming effect when solving customer problems and when handling difficult situations. Debra says “staying positive can influence the angry customer to calm down and take a better view of things. That makes finding a solution so much easier.” Over the years, she has built and continues to maintain strong relationships with GCT customers and clients.

Debra Moses

Customer Service Manager at Georgia North

Recognized for  Customer
Service Excellence

Debra has worked at Transdev for more than 13 years and credits her success to her experience and living the company values. In her role as Customer Service Manager she works hard to provide the best possible customer service to Gwinnett County Transit (GCT) passengers and the community. Debra maintains a positive attitude even under pressure. She has a calming effect when solving customer problems and when handling difficult situations. Debra says “staying positive can influence the angry customer to calm down and take a better view of things. That makes finding a solution so much easier.” Over the years, she has built and continues to maintain strong relationships with GCT customers and clients.

Sam Doshi

Head of Procurement in Lombard, IL

Recognized for  Customer Service Excellence

When the coronavirus hit the U.S. in full force, it presented unprecedented challenges for companies trying to access Personal Protective Equipment (PPE) to keep employees safe. Sam used his strong internal relationships, as well as creativity and ingenuity, to establish a strong supply chain. He credits support from our locations as critical to the success of sourcing these critical items. “I might have jumped in to provide leadership and execute supply partnerships but I couldn’t have done it all without our locations engagement and support. This was a real team effort!”

Sam Doshi

Head of Procurement in Lombard, IL

Recognized for  Customer Service Excellence

When the coronavirus hit the U.S. in full force, it presented unprecedented challenges for companies trying to access Personal Protective Equipment (PPE) to keep employees safe. Sam used his strong internal relationships, as well as creativity and ingenuity, to establish a strong supply chain. He credits support from our locations as critical to the success of sourcing these critical items. “I might have jumped in to provide leadership and execute supply partnerships but I couldn’t have done it all without our locations engagement and support. This was a real team effort!”

Robert Gill

Bus Operator at GoRaleigh in Raleigh, NC

Recognized for  Customer Service Excellence

Robert provides exceptional service every day. He loves his job at Transdev and strives to make a personal connection with his customers by helping them find their way if they are new to transit. “I like being able to help people. Especially people who are new to transit and I can show them the way. Where I grew up, we didn’t have a bus system. You had to walk everywhere you went. This is a real good service and I’m glad to be part of it.”

Robert Gill

Bus Operator at GoRaleigh in Raleigh, NC

Recognized for  Customer Service Excellence

Robert provides exceptional service every day. He loves his job at Transdev and strives to make a personal connection with his customers by helping them find their way if they are new to transit. “I like being able to help people. Especially people who are new to transit and I can show them the way. Where I grew up, we didn’t have a bus system. You had to walk everywhere you went. This is a real good service and I’m glad to be part of it.”

Latasha Gillespie

Bus Operator in Lancaster, CA

Recognized for  Heroic Action

Latasha provided heroic service while she was on her regular route. As she pulled into the transit center, she saw a mother with two young daughters being chased by a man. She observed for a few minutes and finally secured her vehicle and then asked the woman if she needed any assistance. Ms. Gillespie said she saw the fear on the woman’s face as the man reached for one of daughters, as if he was trying to abduct her. An altercation ensued wherein the mother and Ms. Gillespie tried to keep the man from taking the child. During this struggle, Ms. Gillespie called 911 and several passengers came from the bus to assist. Ultimately, Ms. Gillespie was able to free the child from the man’s clutches and the man was arrested when the sheriff arrived. Fortunately for this family Ms. Gillespie’s intuition and quick action averted a child abduction.

Latasha Gillespie

Bus Operator in Lancaster, CA

Recognized for  Heroic Action

Latasha provided heroic service while she was on her regular route. As she pulled into the transit center, she saw a mother with two young daughters being chased by a man. She observed for a few minutes and finally secured her vehicle and then asked the woman if she needed any assistance. Ms. Gillespie said she saw the fear on the woman’s face as the man reached for one of daughters, as if he was trying to abduct her. An altercation ensued wherein the mother and Ms. Gillespie tried to keep the man from taking the child. During this struggle, Ms. Gillespie called 911 and several passengers came from the bus to assist. Ultimately, Ms. Gillespie was able to free the child from the man’s clutches and the man was arrested when the sheriff arrived. Fortunately for this family Ms. Gillespie’s intuition and quick action averted a child abduction.

Deosha Smalls

Bus Operator in Charleston, SC

Recognized for  Safety Excellence

In December 2019, Deosha was operating his route and noticed that a passenger on the bus appeared to possibly be intoxicated. He carefully watched the passenger as he exited the bus and saw him fall back onto the bus but remained standing. Then, the passenger moved away from the bus, but obviously wasn’t stable. Deosha did not move his bus, as he was concerned the passenger may fall back into the unit. He watched his mirror as the passenger not only fell back into the bus, but actually fell under the bus, in front of the rear wheels. Deosha quickly set the parking brake securing the vehicle, notified dispatch and had EMS called to assist the passenger. He then exited the bus, retrieved the passenger from under the bus and helped the him to safety on a nearby bench until help arrived. Deosha’s special attention prevented an almost certain fatality.

Deosha Smalls

Bus Operator in Charleston, SC

Recognized for  Safety Excellence

In December 2019, Deosha was operating his route and noticed that a passenger on the bus appeared to possibly be intoxicated. He carefully watched the passenger as he exited the bus and saw him fall back onto the bus but remained standing. Then, the passenger moved away from the bus, but obviously wasn’t stable. Deosha did not move his bus, as he was concerned the passenger may fall back into the unit. He watched his mirror as the passenger not only fell back into the bus, but actually fell under the bus, in front of the rear wheels. Deosha quickly set the parking brake securing the vehicle, notified dispatch and had EMS called to assist the passenger. He then exited the bus, retrieved the passenger from under the bus and helped the him to safety on a nearby bench until help arrived. Deosha’s special attention prevented an almost certain fatality.

Felipe Sandoval

Bus Operator in Phoenix, AZ

Recognized for  Heroic Action

Felipe has been an operator for more than 20 years and has driven almost 2 million miles safely as he continues to make every day a perfect safety day. One morning on his route, Mr. Sandoval was stopped at a busy intersection in Phoenix. At that time, courtesy stops were allowed, so he opened a door to allow a passenger to exit. As Mr. Sandoval watched the customer deboard, his eyes fell upon an officer involved shooting happening right in front of him. The officer had stopped a man who had outstanding warrants, and in a split second, the man turned on the officer and shot the 8-year police veteran. Mr. Sandoval remained calm. He immediately called PRTT and told them an officer had been shot and proceeded to provide pertinent details, including a description of the perpetrator. For his heroism, Mr. Sandoval received a special recognition award from the Chief of the Phoenix Police Department.

Felipe Sandoval

Bus Operator in Phoenix, AZ

Recognized for  Heroic Action

Felipe has been an operator for more than 20 years and has driven almost 2 million miles safely as he continues to make every day a perfect safety day. One morning on his route, Mr. Sandoval was stopped at a busy intersection in Phoenix. At that time, courtesy stops were allowed, so he opened a door to allow a passenger to exit. As Mr. Sandoval watched the customer deboard, his eyes fell upon an officer involved shooting happening right in front of him. The officer had stopped a man who had outstanding warrants, and in a split second, the man turned on the officer and shot the 8-year police veteran. Mr. Sandoval remained calm. He immediately called PRTT and told them an officer had been shot and proceeded to provide pertinent details, including a description of the perpetrator. For his heroism, Mr. Sandoval received a special recognition award from the Chief of the Phoenix Police Department.

Mike Fisher

Bus Operator at GoRaleigh in Raleigh, NC

Recognized for  Customer Service Excellence

Mike greets every one of his customers, learns their names, and sometimes provides counsel. He’s been with GoRaleigh just over 11 years and enjoys his experience – which for him is not just learning the city, but meeting many different members of the community. “I feel like I have a great relationship with my passengers starting with the kids, teenagers, and adults. One individual stands out in my mind: a young fellow about 14 years old and he was a car thief. I used to always tell him to go home and stay out of trouble. He ended up getting caught and was sent to Job Corps for a while. Years later when I saw him, he was working and in school. Hopefully he will continue to stay focused on accomplishing his goals in life.”

Mike Fisher

Bus Operator at GoRaleigh in Raleigh, NC

Recognized for  Customer Service Excellence

Mike greets every one of his customers, learns their names, and sometimes provides counsel. He’s been with GoRaleigh just over 11 years and enjoys his experience – which for him is not just learning the city, but meeting many different members of the community. “I feel like I have a great relationship with my passengers starting with the kids, teenagers, and adults. One individual stands out in my mind: a young fellow about 14 years old and he was a car thief. I used to always tell him to go home and stay out of trouble. He ended up getting caught and was sent to Job Corps for a while. Years later when I saw him, he was working and in school. Hopefully he will continue to stay focused on accomplishing his goals in life.”

Roosevelt Riles

Bus Operator at GoRaleigh in Raleigh, NC

Recognized for  Customer Service Excellence

Roosevelt is a consummate professional. He had a previous career in law enforcement – spent three years with the Federal Bureau of Investigation and 31 years with the State Bureau of Investigation. After retiring from the Bureau in 2006, he was bored so he decided to start another career driving school buses for two years and then moved on to GoRaleigh, where he’s been for 10 years. During his time at GoRaleigh, he’s found new friends in both his co-workers and his passengers. One day, one of his regular passengers had fallen asleep when he reached her stop. After he woke her up, she expressed how appreciative she was and then sent a letter to GoRaleigh expressing her gratitude. To this day, the letter is still in his personnel folder. “I not only enjoy driving the bus, I also enjoy practicing great customer service.”

Roosevelt Riles

Bus Operator at GoRaleigh in Raleigh, NC

Recognized for  Customer Service Excellence

Roosevelt is a consummate professional. He had a previous career in law enforcement – spent three years with the Federal Bureau of Investigation and 31 years with the State Bureau of Investigation. After retiring from the Bureau in 2006, he was bored so he decided to start another career driving school buses for two years and then moved on to GoRaleigh, where he’s been for 10 years. During his time at GoRaleigh, he’s found new friends in both his co-workers and his passengers. One day, one of his regular passengers had fallen asleep when he reached her stop. After he woke her up, she expressed how appreciative she was and then sent a letter to GoRaleigh expressing her gratitude. To this day, the letter is still in his personnel folder. “I not only enjoy driving the bus, I also enjoy practicing great customer service.”

Rebecca Darr

Bus Operator for the Fairfax Connector in Lorton, VA

Recognized for  Safety Excellence

In January 2020, Rebecca was operating her regular route with 10 passengers onboard. All of a sudden, a tractor-trailer, which was travelling along an adjacent highway, crashed through the guardrail onto the road where she was driving. The tractor-trailer managed to go between two cars, which had just passed in front of her bus. Despite the sudden dangerous situation, Rebecca remained focused and was able to maintain control of the vehicle she was driving. Her training and exceptional skills kicked in to save her life and the lives of her 10 passengers on her transit bus, not to mention avoiding injuring anyone in the surrounding area of the accident.

Rebecca Darr

Bus Operator for the Fairfax Connector in Lorton, VA

Recognized for  Safety Excellence

In January 2020, Rebecca was operating her regular route with 10 passengers onboard. All of a sudden, a tractor-trailer, which was travelling along an adjacent highway, crashed through the guardrail onto the road where she was driving. The tractor-trailer managed to go between two cars, which had just passed in front of her bus. Despite the sudden dangerous situation, Rebecca remained focused and was able to maintain control of the vehicle she was driving. Her training and exceptional skills kicked in to save her life and the lives of her 10 passengers on her transit bus, not to mention avoiding injuring anyone in the surrounding area of the accident.

Transdev is about people serving people. We are proud of our employees and welcome the chance to help them shine.