Transdev Mobility Change Makers is a recognition program that highlights employees who go above and beyond to support passengers, colleagues, and their communities. The stories are real examples of the company’s people in action and our shared values.

Care, Share, Dare, and Deliver.

The program recognizes frontline employees and team members whose actions demonstrate the Transdev Spirit of Care, Share, Dare, and Deliver. These stories emphasize how individual decisions—often in everyday situations—can have a meaningful impact on safety, service, and customer experience.

Who is recognized

Mobility Change Makers often include employees across many roles, such as:

  • Operators (bus drivers)

  • Dispatchers

  • Road supervisors

  • Maintenance staff

  • Operations managers

  • Customer service team members

The focus is on people who show exceptional awareness, compassion, professionalism, or quick thinking while performing their duties.

Types of stories

Examples of recognized actions often include:

  • Assisting vulnerable or lost passengers

  • Responding to medical emergencies

  • Helping ensure passenger safety

  • Taking initiative to solve unexpected problems

  • Demonstrating outstanding customer care

Many stories highlight teamwork—how operators, dispatchers, supervisors, and others collaborate to resolve situations safely.

Why it matters

The Mobility Change Makers program helps:

  • Celebrate employees who represent Transdev’s mission

  • Reinforce a culture of safety and care

  • Share best practices across locations

  • Show the human impact of public transportation

Ultimately, the stories illustrate how transit professionals help keep communities connected while looking out for the people they serve every day.