Your Partner in Mobility
Helping clients achieve their vision for mobility
With the new investments in public transportation in the U.S., the pace of change is accelerating quickly. Passenger expectations are rising. Technology is changing the way passengers now approach public transportation. Cities have big ambitions in achieving their sustainability and Zero Emission goals for vehicles and related infrastructure. Transdev is ready to help you meet these challenges.
Transdev can help be part of the mobility solution for a public transit authority. We can use different contract configurations and options to always ensure the best fit.
Management, Operations, and Vehicle Maintenance Partnerships
These types of contracts provide management, on-street operations, and/or vehicle maintenance for a public transit authority. The assets and facilities can be provided by either party.
A key advantage to this type of contract is guaranteed delivery of an exceptional product within a contractually guaranteed cost structure. The contract provides an agency with strong control over its operations with clear commitments to performance, defined risks assumed by the contractor, and a specified, guaranteed cost structure. Transdev’s size can offer economies of scale and efficiencies that make service more affordable than most publicly operated services.
In reality, however, there are many other advantages. We have been in this business for over 100 years and in that time we have developed the tools, systems, and methods proven to deliver quality services consistently and within budget. We have the ability to innovate and share best practices with clients.
Delegated Management or Public-Private Operating Partnerships
This model allows for a transit system to be fully managed and operated by Transdev. We are held contractually accountable for managing all aspects of the transit agency, from oversight and execution of service operations to vehicle maintenance, procurement, marketing, passenger information and communication, planning, scheduling, ticketing, finance, grants management, IT, HR, legal, and all other agency functions. The City, County or Board is responsible for setting budgets, fare structures, service standards, and other policy related matters.
This model allows for delivery of the best transit system possible within limited resources. The public sector defines the outcomes, and the private contractor is responsible for achieving them within a defined budget. That means we are continually innovating and reducing costs as a way to deliver the highest quality service possible within budget.
Management, Operations, and Vehicle Maintenance Partnerships
These types of contracts provide management, on-street operations, and/or vehicle maintenance for a public transit authority. The assets and facilities can be provided by either party.
A key advantage to this type of contract is guaranteed delivery of an exceptional product within a contractually guaranteed cost structure. The contract provides an agency with strong control over its operations with clear commitments to performance, defined risks assumed by the contractor, and a specified, guaranteed cost structure. Transdev’s size can offer economies of scale and efficiencies that make service more affordable than most publicly operated services.
In reality, however, there are many other advantages. We have been in this business for over 100 years and in that time we have developed the tools, systems, and methods proven to deliver quality services consistently and within budget. We have the ability to innovate and share best practices with clients.
Delegated Management or Public-Private Operating Partnerships
This model allows for a transit system to be fully managed and operated by Transdev. We are held contractually accountable for managing all aspects of the transit agency, from oversight and execution of service operations to vehicle maintenance, procurement, marketing, passenger information and communication, planning, scheduling, ticketing, finance, grants management, IT, HR, legal, and all other agency functions. The City, County or Board is responsible for setting budgets, fare structures, service standards, and other policy related matters.
This model allows for delivery of the best transit system possible within limited resources. The public sector defines the outcomes, and the private contractor is responsible for achieving them within a defined budget. That means we are continually innovating and reducing costs as a way to deliver the highest quality service possible within budget.
Nassau County, New York
Nassau Inter-County Express (NICE Bus) (Innovating to deliver excellence through a delegated management contract)
Transdev has been operating the unique and innovative NICE Bus contract in Nassau County, New York since the very beginning in 2012. NICE Bus is a critical transit system connecting people throughout Nassau County’s 280 square miles and providing connections to the NY MTA’s Long Island Railroad for connections into New York City.
What makes the contract unique? In this contract, Transdev reports directly to the leadership of Nassau County instead of a public transit authority. In this case, Transdev acts as both the transit authority and the operating partner to deliver safe, reliable and innovative transit service to Nassau County, NY. Transdev’s responsibilities not only include the operations and maintenance of the contract, but also encompass FTA compliance, marketing, HR, finance, procurement, ADA eligibility certification, reservations, customer service, scheduling/dispatching, and much more. Transdev oversees more than 850 employees and manages Nassau County’s fixed bus route service with 280+ buses, along with its paratransit services and microtransit service with a fleet of 100+ vehicles, providing approximately 300,000 passenger trips per year.
Key Accomplishments:
- Regularly adding to the positive passenger experience through restructuring routes to increase service frequency;
- Launched a contactless fare payment system;
- Launched new passenger mobile applications;
- Launching NICE MINI, the area’s newest microtransit service;
- Transdev’s partnership has allowed Nassau County to remain fiscally responsible by saving the county more than $350M since taking over the contract.
Over 400 cities and communities trust Transdev to safely manage and operate their transit systems, encompassing seven modes of transportation. We deliver quality, efficiency and innovative approaches to help clients achieve their vision for mobility. Transdev is committed to be the long-lasting partner of transit authorities, cities, counties, universities and corporate entities who want to improve mobility.
Over 200 cities and communities trust Transdev to safely manage and operate their transit systems, encompassing seven modes of transportation. We deliver quality, efficiency and innovative approaches to help clients achieve their vision for mobility. Transdev is committed to be the long-lasting partner of transit authorities, cities, counties, universities and corporate entities who want to improve mobility.
A Comparison of Contract Models
A well-designed relationship with a private operator can deliver high-quality transit at a price that cities can afford. Primary benefits of public-private relationships with Transdev include improvements in quality, reductions in operating costs, faster program implementation, focus on efficiency and minimizing overhead, performance accountability, and careful budget management.
A Comparison
of Contract Models
A well-designed relationship with a private operator can deliver high-quality transit at a price that cities can afford. Primary benefits of public-private relationships with Transdev include improvements in quality, reductions in operating costs, faster program implementation, focus on efficiency and minimizing overhead, performance accountability, and careful budget management.
How do different contract options compare?
Transit agencies vary in what they choose to contract depending on their circumstances and needs. Some contract out all of their transit bus service, and not their paratransit, while others do the opposite. Some contract out a portion of their bus service and operate the rest with their teams and oversight. Still other cities, counties and states are choosing to contract out all aspects of the management of the transit agency, known as a public-private operating partnership.
How do different contract options compare?
Transit agencies vary in what they choose to contract depending on their circumstances and needs. Some contract out all of their transit bus service, and not their paratransit, while others do the opposite. Some contract out a portion of their bus service and operate the rest with their teams and oversight. Still other cities, counties and states are choosing to contract out all aspects of the management of the transit agency, known as a public-private operating partnership.
Working with Transdev can help a client deliver on…
Better Safety
Transdev’s safety performance is higher than public operators
Private fixed route bus operators average 0.4 accidents per 100,000 miles operated compared to 0.6 by public operators. That’s a third better.
Learn more about safety.
Better Maintenance
Transdev’s fleet reliability is higher than publicly maintained fleets
Fleet reliability in privately maintained fleets shows mechanical failures per 100,000 miles are only 6.8 for contracted services versus 13.3 for publicly maintained fleets.
Learn more about maintenance.
Better Passenger Experience
Expectations are rising. Transdev is dedicated to exceeding them.
We always stay focused on how operational and other decisions will affect the rider experience. Our goal is to ensure the best possible experience on every trip.
Learn more about passenger experience.
