Maintaining a professional attitude is one of the best ways to prevent conflict with passengers and keep everyone safe. As an operator, your attitude, tone, and body language all impact how passengers respond. A calm operator helps passengers feel safe and creates a positive environment for everyone. Taking Professional Pride Professional pride first starts…
Safety First! starts with our Golden Safety Rules. These rules remind us of our responsibility to stay focused, aware, and professional every time we are at work. As an operator, how you interact with passengers is a big part of keeping Safety First! Every word,…
Staying safe on the road starts with remembering that driving is your Number One job. When you try to do more than one thing at a time, like checking a text message, preparing paperwork, or thinking about another task, your brain must switch back…
Securing passengers the right way is your responsibility. As an operator, passengers depend on your knowledge to apply the basic principles of securement. Although it may be tempting to skip a step, remember, there are no shortcuts when keeping Safety…
Remember the basics of strap placement and securement. This is very important when securing passengers in non-standard mobility devices. Be sure to use all of the pieces included in your vehicle’s securement system, which includes: 4 securement straps, a lap…
Hours of Service (HoS) rules are an important part of operating safely and legally as a professional driver. These rules come from federal law and apply to anyone driving a passenger‑carrying commercial motor vehicle (CMV) under the Federal Motor Carrier Safety Administration…
Fatigue can happen when your body or mind has been working too hard, not getting enough rest, or dealing with stress or illness. When you feel fatigued, even simple tasks can seem difficult, and you might need extra time or…
At Transdev, keeping Safety First! starts with you driving carefully and following our Golden Rules of Safety by taking proper care of yourself. When operators take care of their own health, they are better prepared to protect passengers and keep…
The winter season is often called “the most wonderful time of the year.” But for many passengers, it can also be one of the hardest times. Crowded waiting areas, bad weather, and the pressure of the season can make people…
Winter brings extra challenges for everyone on the road. As an operator, staying alert and adjusting your habits can make the difference between a safe trip and a dangerous situation. What to Watch For Icy Roads: Surfaces can be slick…