April 7, 2023

Transdev’s Customer Experience Approach Featured in Metro Magazine

Metro Magazine recently featured Transdev and two of our clients in their “How Transit Can Revolutionize the Customer Experience” story.

The article discusses how transit agencies are trying to create the best customer experience possible by enhancing technology to improving accessibility and fine-tuning the services they already provide.

Check out the great examples our Hudson Link team in Rockland County, New York provided, along with what our client at Contra Costa County (CCCTA) in California added.

The complete article is available here.

Thanks to Hudson Link’s Andrea Caccuro, Marketing and Customer Service Manager and Marjorie Chin, Assistant General Manager for their insights, along with WC Pihl, Transdev’s SVP of Business Development and our CCCTA client, Rashida Kamara, Director of County Connection Specialized Services.

In Other News

Transdev Vet Pins On Their Way for Armed Forces Day (May 18)

Thank you to all our veterans who have signed up to receive their Transdev Veterans Pins. You should be receiving your pins in the mail this week. In case you missed out, we mail them out twice a year – in May and again in November around Veterans Day. You can still sign up.

Local Roadeo Winners Make Transdev Proud at APTA’s International Competition

Congratulations to our International Roadeo participants - in the bus operator category (from Denver and Foothill) and the maintenance category (from Fairfax) - who proudly represented Transdev with their impressive skills and professionalism.

Recognizing Asian American/Pacific Islander Heritage Month

May is Asian American/Pacific Islander Heritage Month. It's a time to recognize the rich history and myriad of achievements that Asian Americans, Native Hawaiians, and Pacific Islanders have contributed to American society.