Last week, we kicked off our new, three-year partnership with MARTA Mobility.
We are managing and operating MARTA’s centralized ADA paratransit scheduling and dispatching services, along with their ADA paratransit eligibility certification process.
From a scheduling and dispatching perspective, we will be managing 15,000 certified participants, who average 2,400 trips per day during the week and another 1,200 trip per day on the weekends.
“We look forward to embarking on this new partnership and delivering the high-quality service and improved customer experience MARTA Mobility passengers deserve,” said Bill Spraul, Transdev RVP for the South Central region. “We believe the new technology options that we provide will make significant service quality improvement for customers.
We also will manage their ADA paratransit eligibility certification process. We continue to leverage our extensive experience with paratransit and the related ADA eligibility process through our Mobility Options business line.
Congratulations to the business development team on securing this new contract and to RVP Bill Spraul, General Manager Gary Goldstein and their MARTA Mobility team on a great start-up.
