March 12, 2021

LACMTA and Local Driver Recognized at Annual Accessibility Awards

Congratulations to our Los Angeles County Metropolitan Transportation Authority (LACMTA (Div-98) team for being recognized by the Metro’s Office of Civil Rights & Inclusion (OCR) at their Virtual Annual Accessibility Awards held earlier this month.

LACMTA won three awards based on their Mystery Rider Program and CCATS records:

2nd Place in Best Customer Service
2nd Place in Most # of Accessibility Commendations
3rd Place in Best Securement Offer Compliance

Additionally, we are so proud of driver Robert Lacy, who received the “Above and Beyond Award” for exemplifying exceptional service in the area of accessibility. Robert was recognized based on the commendation he received from a passenger who participated in the ADA mystery rider program.

When asked to describe Robert Lacy, Karina Hernandez, LACMTA Assistant Operations Manager said, “Robert is an outstanding operator who excels in his position as an operator and prides himself in going above and beyond to provide great customer service to his ridership. He also has a great repour with the supervision team, as well as management. It is always a great pleasure to be in his presence.”

Congratulations to Robert Lacy and the LACMTA team.

In Other News

Thank You, Team: Highlights from Employee Appreciation Week 2024

Transdev recently celebrated Employee Appreciation Week 2024 across the United States from August 26th –…

DEI Champion Opportunity Open To All Employees

Our Diversity, Equity & Inclusion (DEI) Council is looking for additional support across our regions and at our locations to help promote our DEI culture and related activities. If you have wanted to become involved in DEI, but felt you didn’t have the time to fully commit to joining the DEI Council, becoming a DEI Champion could be for you.

Stay Tuned: Employee Appreciation Week is Coming (August 26 – August 30)

At Transdev, we designate the last week of August as our Employee Appreciation Week. This year is no different. This year’s appreciation week falls August 26 – August 30. Every location can choose how they want to thank their employees for their contributions, commitment and dedication to Transdev.