With Employee Appreciation Week in full swing, we are shining a spotlight on JoAnn Satterwhite, who is celebrating 45 years of service as an operator at our North Carolina University Wolfline location.
Fast Facts about Joann Satterwhite:
- She was the first female bus operator for Raleigh, N.C., in 1977.
- She achieved her first Million Miles Safe Driver pin while driving for the city’s transit service.
- JoAnn grew up on a farm where she learned to drive a tractor at an early age.
JoAnn learned to drive big vehicles when she was young and started driving a bus in Raleigh, N.C., in 1977. She was the city’s first female bus operator. That came with its own set of challenges—from figuring out which restroom to use to dealing with tough situations involving riders and coworkers.
JoAnn did not allow any challenge she faced to get in the way of doing her job well. While being a bus operator in Raleigh, she earned her first Million Miles Safe Driver pin and was promoted to a supervisor role. She retired after 35 years of service for the City of Raleigh, but returned as an operator for the Wolfline location in 2015.
Stand Out Service
When asked how she feels about driving for Transdev, JoAnn shares that in all her years in transportation, she truly loves two things: driving and people.
Over the years, JoAnn has received multiple letters from both NC State University and Transdev Wolfline riders and staff for her acts of kindness, professionalism, and commitment. Most recently, she was presented with a certificate and an outstanding employee pin for always having a positive attitude.
Her students and passengers speak highly of her, sharing her willingness to lend a helping hand and answer questions with care. JoAnn believes it is important to “treat my coworkers and students with respect.” Whether she is on the bus or in the garage, she goes above and beyond to always keep Safety First!
JoAnn is also a Behind-the-Wheel Instructor and has completed the Professional Operators Development Plan, serving as a Level One Instructor. She reminds operators to “stay positive—because an accident is only an attitude away.”
General Manager Joseph Kagan praises JoAnn for her love for serving others, “JoAnn Satterwhite is not only a safe and reliable driver, but also a shining example of professionalism, positivity, and dedication. We are very lucky to have her as part of the Transdev Wolfline team.”
Please join us as we congratulate JoAnn Satterwhite on 45 years of service excellence!
