People’s behavior changes when under stress. Being aware and applying techniques like being empathetic, remaining calm and non-judgmental with your approach can help defuse potentially difficult situations. Keeping a cool head while conversations heat up helps to keep the situation under control. Remaining in control of your words and actions quickly de-escalates the other parties involved.
National Military Appreciation Month: Transdev Military Trivia Challenge #3
In honor of National Military Appreciation Month, check out this week's U.S. Military facts you…