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Expanding Our Partnership with RTD’s Access-a-Ride Paratransit Services

Safety Corner

We are proud to announce the expansion of our partnership with the Regional Transportation District (RTD)’s paratransit services in Denver, CO – specifically its Access-a-Ride Dedicated and Access-a-Ride Non-Dedicated paratransit services, effective July 1, 2023. Services we have operated since 2017.

As part of our partnership, we are now responsible for the operations, maintenance and road supervision for 65% of the Access-a-Ride dedicated service.  We will continue to be responsible for the non-dedicated service contract, for which we work with subcontracted transportation providers. The contract includes an increase to 212 active vehicles (from 86 vehicles) and more than 220 employees (from the current 100).

“We’ve worked with RTD for many years and they’ve seen our commitment to safety, reliability and customer service,” said Ron Bushman, regional vice president for our Rockies Region. “We’re excited they have the confidence in our experience and expertise to entrust us with a larger portion of their Access-a-Ride service,” continued Bushman.

“Transdev’s professional transit management, specifically in the areas of maintenance performance, and safety has been beneficial to RTD over the last several years,” said Paul Hamilton, Senior Manager, paratransit services at RTD.  “We are glad to continue our strong partnership with Transdev for another contract term. We are excited to partner with a team that is experienced in full-service paratransit solutions as this understanding will help to better deliver improved service efficiency and customer service.”

Congratulations to the business development team and to GM Sarah Meredith and her team on securing this expansion.

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