It is with deep sadness that we announce the passing of our long-time Foothill Transit General Manager, Bill Jackson. Bill passed away this past weekend, with his wife Verdeen at his side.
Bill was a beloved colleague and friend, a supportive and caring leader and manager, and a loving father and grandfather. His sense of humor and love of life made him a joy to be around. You could count on Bill to share what was on his mind, but also to actively listen and learn from others. He was also always the first to ask “how can I help?”
Bill became General Manager of our Foothill Transit contract (in greater Los Angeles) in 2014. The positive impact he had on the culture and values at the Arcadia Yard will be part of his legacy for many years to come. This is true in every role he held during his four decades in the transit business. Bill genuinely loved, appreciated and listened to his staff, and this was mutual. His open-door leadership style applied to the whole organization. At the same time, he set high standards for service quality and engaged his staff in achieving them.
He was dedicated to helping our Foothill client achieve their high bar for a positive passenger experience and in implementing innovations in many areas, such as zero emissions buses. In turn, he earned their trust and partnership.
Bill first joined Transdev (then Veolia) in 2006 as assistant general manager in Mesa, Arizona, near Phoenix. Some two years later, he became assistant general manager in our Tempe contract, also in the greater Phoenix area. During the following six years, he led the team in improving many aspects of operational and service performance.
Bill will be greatly missed by so many of us at Transdev. We feel grateful and fortunate to have known him. Please keep Bill’s wife Verdeen and his loving family in your thoughts.