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New Contract: Partnership with VTA for ADA Eligibility

Last week we entered into a new partnership with the Santa Clara Valley Transportation Authority (VTA) to manage their ADA paratransit eligibility certification process.

We currently operate several ADA paratransit eligibility programs across the U.S. and we are starting to invest more in this service offering, through our new Mobility Options business line. Now, interested clients can benefit from our subject matter experts and our technological and innovative system, which allows for increased visibility through a more streamlined and accurate certification process.

“Our Mobility Options business, just like everything else we do, centers around our commitment to the passenger experience,” said W.C. Pihl, senior vice-president of business development. “By combining our technological expertise with our promise of providing outstanding customer service, delivering accurate and consistent determinations and achieving an efficient process – we have created a great offering to our ADA passengers and our clients.”

We look forward to helping clients, like VTA, further support their eligible passengers obtain the certification they need to access the appropriate ADA-designated transportation solution and ensure the qualification process is as seamless as possible.

Best of luck to Santa Clara General Manager, Alicia Avila-Hernandez and her team!

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