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New Contract: Expanding our Illinois Presence

On January 2, 2021, we launched our new start-up in Dekalb, IL with the City of Dekalb’s Urban Paratransit Service.

For those of you who don’t know, Dekalb is located in northern Illinois, about 50 miles west of downtown Chicago. This is a great new contract for us and complements our existing fixed-route service contract with the City of Dekalb. We have operated Northern Illinois University’s Huskie Line service in Dekalb for close to 50 years and can’t wait to offer our expertise in managing paratransit operations to the area.

As part of this contract, we are operating 24 vehicles with 42 employees.

We will provide our new paratransit riders with new technology options to enhance their passenger experience. Passengers will be able to receive SMS text message alerts to remind them of their upcoming trip, book a trip or notify them when their driver is approaching the pickup location.

Great job and congratulations to both the local and business development teams for this fantastic contract win!

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